EYEWEAR WHOLESALERS

Shipping & Returns

WHAT IS YOUR RETURN POLICY?

  • ALL RETURNS ARE ACCEPTED WITHIN 30 DAYS OF THE INITIAL SHIPPING DATE FOR IMMEDIATE FULL REFUND STORE CREDIT.
  • YOU WILL BE RESPONSIBLE FOR SHIPPING THE MERCHANDISE BACK TO OUR WAREHOUSE IN LONG ISLAND CITY, NEW YORK.
  • DEFECTIVE MERCHANDISE WILL BE REPLACED FOR THE SAME STYLE OR WILL BE CREDITED BACK IN THE ACCOUNT. SHIPPING AND HANDLING ARE NOT REFUNDABLE BOTH WAYS.
  • NON-DEFECTIVE MERCHANDISE IS SUBJECT TO 20% RESTOCKING FEE FOR ANY REASON. SHIPPING AND HANDLING ARE NOT REFUNDABLE BOTH WAYS.
  • PRIVATE LABEL MERCHANDISE SALES ARE FINAL.

Will I be charged for return shipping?

Customer is responsible for shipping charges both ways under all circumstances with exception the merchandise is defective.

 

How do I make an exchange?

Please contact us at 718-937-8888 to inquire about exchanges.

 

Order Cancellation

You may cancel your order as long as your order is still in process. Once your order has been shipped, you cannot cancel your order.